Privacy Policy — Mauritius

1. Our Commitment

The Date Alchemy ("we," "our," or "us") provides bespoke, human-led matchmaking. In Mauritius, our service is operated by Frolic Ltd and managed under the standards of the Mauritius Data Protection Act 2017. Our security and data-handling practices are aligned to international best practice as part of our global commitment to member privacy.

2. Data Controller & Contact

Data Controller: Frolic Ltd, a company registered in Mauritius (BRN: C23201149).

Privacy queries: hello@thedatealchemy.com

3. Access Control & Security

• Access Control: Access to identifiable member profiles is strictly limited to our founding directors and the matchmakers directly involved in your search.
• Technical Security: Data is stored in our internal database (Airtable), which is encrypted at rest (AES-256) and in transit (SSL/TLS). Our application intake form is provided by Fillout (by Zite), which is SOC 2 Type 2 compliant, with all data encrypted in transit and at rest. We maintain data processing agreements with all our service providers.

4. What We Collect & Why

• Identity & Contact: We collect your name, email address, and WhatsApp/phone number to communicate with you about your membership, send you curated match profiles, and deliver our bi-weekly insights. This is processed to perform our contract with you and, for marketing communications, with your consent. Your first name and phone number are only shared with a potential match you have agreed to meet, based on the privacy preferences you select during registration.
• Identity Verification: As part of our onboarding process, you will be asked to show a government-issued ID during a verification call with your matchmaker. We do not retain a copy of this document. We record only that verification took place, the date, and the matchmaker who conducted it. This exists to protect the safety and authenticity of our member community.
• Sensitive Personal Information: Because we are a matchmaking service, we collect data regarding your values, beliefs, lifestyle, and relationship preferences. By providing this information, you explicitly consent to us using it to craft your profile and curate your matches. You may withdraw this consent at any time by contacting your matchmaker; doing so may affect our ability to continue providing the service.
• Multimedia: We collect photos for potential sharing with matches. Photos are only shared with a specific curated match, based on the privacy preferences you select during registration. You may update these preferences or withdraw consent for specific shares at any time by contacting your matchmaker.

5. Profile Creation & Matchmaking Process

To provide our bespoke matchmaking service, we use the information you provide to create a curated Match Profile.

• Preliminary Filtering: To manage the volume of enquiries efficiently, we use an automated tool to conduct an initial, preliminary filter of applications against basic stated criteria such as age range and location. This filter never makes a matching decision. Every profile that proceeds is then personally reviewed, and every match is personally proposed, by a human matchmaker.
• Human-Led Decisions: Our team crafts your profile based on your values, preferences, and lifestyle. All final profile and matching decisions are made by our matchmakers — never by automated means alone.
• The Approval Process: We do not share your profile without your knowledge. You have final authority over your data. We only share your profile description once you have reviewed and approved the specific text.
• One-at-a-Time Sharing: Profiles are only shared with one potential match at a time, identified by our team as a high-quality compatibility candidate.

6. Service Providers & Data Transfers

As a Mauritius-based company, we use service providers based outside Mauritius to deliver our service. We take reasonable steps to ensure these providers maintain a standard of data protection consistent with the Mauritius Data Protection Act 2017, including the use of providers with internationally recognised security certifications and standard data processing agreements.

7. Your Rights & Retention

• Right to Erasure: You may request the deletion of your data at any time by emailing hello@thedatealchemy.com. We will process this within 30 days.
• Retention During Active Membership: We retain your data for the duration of your active membership.
• Retention for Future Matchmaking: Whether you are a paying member, a database member, or have attended a Singles Socials event, we retain your basic contact details and stated matching criteria — such as your name, contact details, age range, location, and the type of partner you are looking for — for up to 5 years from your last interaction with us. We do this because matchmaking is an ongoing process; a strong match for you may not emerge until well after a single event or membership period has ended, and keeping our database current is central to how we serve all our members. You may ask us to remove you from this database at any time, free of charge, by emailing hello@thedatealchemy.com. We will action this promptly, with no reason required from you.
• Retention of Your Full Match Profile: Information about your values, beliefs, lifestyle, and relationship preferences — used to build your detailed Match Profile — is held only with your explicit consent, given when you complete your intake assessment. You may withdraw this consent at any time; if you do, we will delete this detailed profile data while retaining only your basic contact details as described above, unless you also request full deletion.
• Re-engagement: If, after your membership or event has ended, we identify a potential match for you, we will contact you to confirm your interest before proceeding. Should you wish to proceed, we will ask you to reconfirm your information and provide fresh consent before building or refreshing your full Match Profile.
• End of Retention Period: At the end of the 5-year period, if we have had no further interaction with you, we will delete or fully anonymise your data.
• Anonymised Statistics: We may retain fully anonymised, non-identifiable aggregate data — for example, to understand matching trends — beyond the periods above. This data cannot be linked back to you in any way.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the Data Protection Office of Mauritius regarding the handling of your personal data. You may also raise a complaint directly with us at hello@thedatealchemy.com, and we will acknowledge it within 30 days.

8. Marketing

If you register as a member, we use your email address to send our bi-weekly newsletter, on the basis of your consent. You may unsubscribe at any time via the unsubscribe link in any email, or by contacting us directly.

9. Changes to this Policy

We may update this policy from time to time. We will notify active members by email of any material changes before they take effect.